Ethical Charter

Ethical Charter – De Lille NV

“Integrity and respect in everything we do”

1. Purpose and Scope
At De Lille NV, we place great importance on acting honestly, responsibly, and respectfully. This charter serves as a practical guide for all our employees, distributors, authorized workshops, partners, and suppliers. It sets out how we interact with one another and with the outside world, including compliance with the legal provisions of the countries in which we operate, with a strong sense of social responsibility.
It is our shared responsibility to uphold this charter together.
We expect everyone who works with us to adhere to these principles.

2. Our Core Values

Safety First: Safety is our top priority. We take no risks and always act proactively to protect people.
Continuous Improvement: We are committed to learning and improving continuously, including in terms of integrity and collaboration.
Respectful Dialogue: We promote open and honest communication, both internally and externally.
Long-Term Responsibility: We build sustainable relationships based on trust, honesty, and transparency. We act with the awareness that our choices affect future generations. We strive to minimize our ecological footprint by managing energy, resources, waste, and mobility responsibly, and by actively seeking environmentally friendly solutions in our operations and supply chain.

3. Principles of Conduct

Integrity and Transparency: We act honestly and transparently. Corruption, bribery, or conflicts of interest are not tolerated.
Respect for Human Rights: We recognize fundamental rights and choose to work with partners who respect these rights. Child labor, forced labor, and discrimination are rejected.
Respect in the Workplace: Every employee is treated equally. Bullying, harassment, or inappropriate behavior are prohibited.
Neutrality and Beliefs: In the performance of our professional activities, regardless of location, we uphold respectful neutrality. Expressing personal beliefs during working hours is not permitted.
Privacy and Data Protection: We protect the privacy of all individuals in accordance with applicable legislation.
Fair Competition: We comply with relevant legislation and fair business practices.
Responsible Use of (Social) Media: Employees, distributors, authorized workshops, and suppliers of De Lille NV communicate on social media and other internal or external networks in a respectful, truthful, and professional manner. We do not share confidential or proprietary information and avoid any statement that could be disparaging, offensive, or harmful to the company, our colleagues, or third parties. Official press releases and external communication on behalf of De Lille NV are carried out solely by the company itself. Together, we ensure that our communication reinforces the image and values of De Lille NV.

4. Communication & Wellbeing

Respectful Communication: We treat each other with dignity, listen actively, and provide constructive feedback. Hate speech and exclusion are unacceptable.
Freedom of Expression within Respectful Limits: Everyone may express their opinion in a manner that does not cause harm to others.
Mental Wellbeing: We strive for a supportive working environment. Psychosocial risks are taken seriously, and employees receive appropriate support.

5. Responsibility & Enforcement
Each employee shares responsibility for a working environment centered on respect, safety, and trust. Managers set an example and actively ensure an environment where employees feel good, heard, and safe.

Reports of inappropriate behavior can be discussed confidentially with a manager or a member of the management team. Reports are handled with the utmost discretion.

6. Social Responsibility
We support local initiatives through sponsorships and partnerships (such as sports clubs and educational projects) and aim to have a positive impact on our community.

7. Evaluation and Adjustment
This charter enters into force on 01/10/2025 and will be evaluated at least annually by the relevant working group. Adjustments will be made in consultation with stakeholders, based on new insights or changing circumstances.